Refund Policy

We want to ensure you’re completely satisfied with your purchase. Here’s how our refund policy applies:

Online Courses:

For online courses, you can request a full refund within thirty (30) days of purchase, or before a certificate of completion has been issued—whichever comes first. Refunds will be processed within ten (10) business days of your request.

Classroom Registration:

For classroom registrations, we do not offer refunds for cancellations made less than 24 hours before the scheduled class. Additionally, there are no refunds for no-shows. Please ensure that you can attend before booking.

To avoid chargeback fees, all refunds must be requested and issued through our office. Please use this form to request a refund.

Replacement certificates can be issued for a fee of $5.00. Please click here to request a certificate replacement.

Need Help?

If you have any questions related to our refund policy, we are here to assist you:

• Phone Support: Call 1-800-559-4880 (M-F 9am – 3pm EST)
• Email Support: Click here to email us.